This Privacy Policy elucidates the procedures governing the collection, utilisation, and sharing of your personal information in accordance with the Protection of Personal Information Act (POPIA) within the jurisdiction of South Africa. It pertains specifically to your interactions and transactions on the website https://dotweb.co.za (“the Site”).
Upon your visit to the Site, specific details about your device are automatically collected. This encompasses information regarding your web browser, IP address, time zone, and select cookies installed on your device. Moreover, as you navigate through the Site, data concerning individual web pages, viewed products, referring sources, and engagement patterns are accumulated. This aggregate information is denoted as “Device Information.”
Technological tools employed for collecting Device Information comprise:
Log Files: These logs record actions transpiring on the Site, encompassing data such as your IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.
Web Beacons, Tags, and Pixels: These electronic files capture insights into your browsing behaviour on the Site.
When making purchases or attempting transactions through the Site, specific data shall be obtained from you. This encompasses your name, billing and shipping addresses, and payment details, including credit card numbers, email address, and contact number. This information is collectively referred to as “Order Information.”
The terminology “Personal Information” within this Privacy Policy encompasses both Device Information and Order Information.
The Order Information is employed to fulfil orders placed on the Site, inclusive of processing payment details, arranging shipments, and issuing invoices or order confirmations. Furthermore, the Order Information facilitates communication, risk assessment, fraud prevention, and the dissemination of product or service-related information or promotions, as per your preferences.
Device Information plays a crucial role in identifying potential risks and fraud, notably by scrutinising IP addresses. Furthermore, it aids in enhancing and optimising the Site’s performance, generating analytical insights into customer behaviour, and evaluating the efficacy of marketing initiatives.
In pursuit of the objectives stated above, certain Personal Information is shared with third parties. For instance, Google Analytics is utilised to comprehend user behaviour on the Site. To gain further insight into Google’s use of Personal Information, please refer to: https://www.google.com/intl/en/policies/privacy/. You have the option to opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Moreover, your Personal Information may be disclosed to adhere to pertinent legal obligations, respond to lawful requests such as subpoenas or search warrants, or safeguard our rights.
It is imperative to acknowledge that the Site’s data collection and utilisation practices remain unaltered when a Do Not Track signal is detected from your browser.
For European residents, the right to access, rectify, update, or erase your personal information is affirmed. To exercise this right, kindly contact us via the contact form available on the contact page of the website. Additionally, if you are an EU resident, note that your information will be processed to fulfil contractual obligations or legitimate business interests, as delineated above. Notably, the transfer of your information outside of Europe, including to South Africa, may occur.
Unless expressly instructed by you, Order Information gathered during transactions shall be retained for record-keeping purposes following the completion of an order on the Site.
The Site is not designed for use by individuals below the age of 18.
This privacy policy may be periodically revised to reflect changes in our practices, operational procedures, or legal and regulatory requirements.
For additional insights into our privacy practices, inquiries, or to file a complaint, please utilise the contact form accessible on the contact page.
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