Privacy Policy

At Dotweb, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, share, and protect your data when you interact with our website. By using our services, you consent to the terms described in this policy.

1. Information We Collect

We may collect the following personal information when you use our website or services:

• Names and surnames
• Phone numbers
• Email addresses
• IP addresses
• Cookies and other tracking data

We do not collect or store credit card information directly. Such information may be collected and processed securely by third-party payment gateway providers to facilitate payments.

2. How We Use Your Information

The personal information we collect may be used for the following purposes:

• Marketing purposes, such as sending newsletters or promotional content, when you opt-in through a contact form, subscription, file download, or quick quote request.
• Analyzing user behavior to improve website functionality and user experience.
• Providing customer support and responding to queries.
• Issuing invoices and processing payments for services.

3. Sharing of Information with Third Parties

We may share your information with third parties in the following circumstances:

• Payment processing: Information may be shared with secure payment gateway providers to facilitate transactions.
• Analytics: Information may be shared with third-party providers to improve website performance and analytics.
• Legal requirements: We may disclose information when required to do so by law or to comply with legal obligations.

4. Your Rights

You have the following rights regarding your personal information:

• Opt-out of marketing: You may unsubscribe from marketing communications at any time.
• Terminate services: You may terminate your services with us at any time.
• Request data deletion: You have the right to request that we delete your personal information from our systems, subject to any legal obligations to retain certain records.

5. Age Restrictions

Our services are intended for individuals over the age of 18. If a minor requires any of our services, they must do so with the explicit consent of a parent or guardian. By using our website, you confirm that:

• You are of legal age to enter into a binding agreement; or
• If you are a minor, you have obtained the consent of a parent or guardian to use our services.

Dotweb assumes no responsibility for services ordered by minors without the required consent.

6. Data Protection

We implement reasonable security measures to protect your personal information from unauthorized access, loss, or misuse. These measures include secure servers, encryption, and regular monitoring of our systems.

However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

7. Jurisdiction

This Privacy Policy is governed by the laws of South Africa, including the Protection of Personal Information Act (POPIA). Any disputes related to this Privacy Policy shall be resolved under South African law.

8. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at:

• Email: [email protected]