1. Introduction
Welcome to DOTWEB’s Terms & Conditions. The following document outlines the terms governing your interaction with DOTWEB. Throughout this document, references to “we,” “us,” and “our” pertain to DOTWEB. By accessing our website and/or engaging in any transactions with us, you are agreeing to comply with and be bound by these Terms & Conditions. These terms encompass all users of the website, including but not limited to browsers, vendors, customers, merchants, and contributors of content. Please carefully read and understand these terms before using our website. Your continued use of the website or its services implies your acceptance of these terms. If you do not agree with these terms, refrain from accessing the website or using its services. These Terms & Conditions constitute the sole offer, and your acceptance is expressly limited to these terms.
2. Our Relationship
Our engagement with clients is based on mutual respect and commitment. We do not engage in formal contracts with our customers. Instead, we uphold a relationship that is built on trust and understanding. When engaging our services, please note the following conditions:
50% Deposit: To initiate work on a project, a non-refundable deposit of 50% is required. This deposit covers project initiation, planning, sundry expenses, and the time invested by our company.
Project Progress: Once work has commenced, the 50% deposit is non-refundable even if the client decides to cancel the project. This policy is in place to account for the resources, time, and effort expended.
Remaining Payment: The remaining 50% of the project cost is payable before the project is launched online.
3. Obligations and General Conditions
- We reserve the right to refuse service to anyone at any time for any reason.
- While we maintain the security of your content, you acknowledge that certain content (excluding credit card information) may be transferred unencrypted, and you consent to this process.
- You agree not to reproduce, duplicate, sell, exploit, or misuse any part of the service or website content without our express written permission.
4. Accuracy and Completeness of Information
- We strive to provide accurate and up-to-date information on our website. However, we are not responsible for any inaccuracies, omissions, or outdated information.
- The information on our website is for general informational purposes only. It is advised to consult primary, accurate, and timely sources before making decisions based on the information provided.
5. Modifications to Service and Pricing
- Product prices are subject to change without prior notice.
- We retain the right to modify or discontinue any part of the service without notice.
- We are not liable for any modification, price changes, or suspensions of service.
6. Product or Service Limitations
- Certain products or services may be available exclusively online through our website. These may be subject to limited quantities and are returnable/exchangeable as per our Return Policy.
- We aim to accurately depict our product colours and images, but we cannot guarantee precise colour accuracy on your computer monitor.
7. Billing and Account Information
- We reserve the right to reject any order or limit quantities purchased at our discretion.
- You are responsible for maintaining accurate and current purchase and account information.
8. Third-Party Links
- Our service may include third-party materials, products, and services. These third-party links are not our responsibility and are not affiliated with us.
9. User Comments, Feedback, and Submissions
- We may use comments or submissions you provide us without restriction.
- You are solely responsible for the comments you make, and we are not liable for any comments posted by you or third parties.
10. Personal Information
- Your submission of personal information is governed by our Privacy Policy.
11. Errors, Inaccuracies, and Omissions
- We do not guarantee the absence of errors or inaccuracies in our service.
12. Prohibited Uses
- You are prohibited from using the website for unlawful, abusive, or inappropriate purposes.
13. Disclaimer of Warranties; Limitation of Liability
- We do not guarantee uninterrupted, error-free use of our service.
- We are not liable for any direct, indirect, or consequential damages arising from the use of our service.
14. Indemnification
- You agree to indemnify us against claims arising from your breach of these terms.
15. Severability
- If any term is deemed unenforceable, the remaining terms remain valid.
16. Termination
- Your obligations under these terms continue even after termination.
17. Entire Agreement
- These terms constitute the entire agreement between you and us.
18. Governing Law
- These terms are governed by the laws of South Africa.
19. Changes to Terms
- We reserve the right to update or change these terms at our discretion.
20. Contact Information
- For any questions or concerns about these terms, please contact us via the contact form on our website.
By using our services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. For additional context, please refer to our Privacy Policy and Disclaimer Page.
